Terms Of Service

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By subscribing to our website, server or any other services you ("Client") are agreeing with our Terms of Service ("Cosmic Game Servers"). Cosmic Game Servers reserves the right to suspend and/or terminate services with or without refund, and with or without prior notice or warnings for any reason. Cosmic Game Servers reserve the right to alter the Terms of Service at any time, with or without Client notification. It is the responsibility of the Client to check the Terms of Service periodically. If the Client does not comply with the updated Terms of Service modifications, their service will be terminated. By accepting these Terms of Service the Client understands that any breach in them made will result in service termination with no refund.

REFUNDS AND CANCELLATIONS

Cosmic Game Servers reserve the right to provide or deny refunds for their service with or without reason, regardless of the refund guidelines below. Refunds will be provided within 5 days of the initial order (including day of purchase). All Dedicated Servers are non-refundable. Any product addons are not refundable. Any funds added into your account credit will not be refundable. Any cancellations must be requested at least 1 day prior your service renewal date. The Client must ensure that all recurring payments are cancelled upon the cancellation of their server as stated in the cancellation confirmation email, all payments made through recurring payments before and after the cancellation of the Client's server are non-refundable.

PAYMENT POLICY

All payment invoices will be produced 7 days before payment is due. Failure to pay before the due date will result in suspended service until the payment is recieved. After 5 days of non-payment the service will be irreversibly terminated.

SERVER BACKUPS

Although Cosmic Game Servers takes regular backups of our servers - Clients are solely responsible for their own data management and backups. Cosmic Game Servers does not guarentee any Client files or database backups.

ACCEPTABLE USAGE POLICY

The Client agrees to not attempt to modify the products or services as purchased from their original specifications. The Client also agrees to not upload any malicious material that could cause harm to the server or any other clients. If the Client gains unintentional action to another Clients server, they are required to contact a member of staff immediately, any malicious action taken upon said server will result in the Client's account being terminated and no refund will be given. The Client also agrees to not exceed 10GB of storage space on their server (or 5GB for Minecraft), doing so may prevent data from being written to the server, therefore preventing game data to be saved; Cosmic Game Servers will not be held responsible for such data loss. Excessive use ("Spamming") of the support ticket system will not be tolerated and may result in service termination. Failure to comply with the Acceptable Usage Policy will result in a service termination with no refund.

PRIVACY POLICY

Cosmic Game Servers will never give out personal details about any client to any third parties without consent of the client or legal warrent. 7 Days To Die Server Hosting is in full complience of the Data Protection Act; all sensitive data is encrypted and held on secure servers.